Shipping and Delivery
Digital Download
All products offered on Kr Production are digital and available for instant download.
b. Upon successful payment, customers will receive an email with a download link to access the purchased products.
Off-Board Delivery via WhatsApp
a. In addition to digital downloads, Kr Production offers an off-board delivery option via WhatsApp Group for enhanced customer support and communication.
b. Customers who choose this option will be invited to a dedicated WhatsApp Group, where they can receive assistance, updates, and additional resources related to their purchase.
WhatsApp Group Delivery Process
a. After the purchase is completed, customers will receive a separate email invitation to join the WhatsApp Group associated with their order.
b. The WhatsApp Group will serve as a platform for Kr Production to share relevant information, updates, and exclusive content with the customers.
c. Customers can also use the WhatsApp Group to ask questions, seek assistance, and interact with other users who have made similar purchases.
Customer Privacy
a. Participation in the WhatsApp Group is optional, and customers can choose to opt-out if they prefer not to join.
b. Customer privacy is a priority, and personal information shared within the WhatsApp Group will be treated in accordance with our Privacy Policy.
Group Guidelines
a. The WhatsApp Group is intended for discussions and support related to the purchased products.
b. Participants are expected to adhere to respectful and courteous communication within the group.
c. Kr Production reserves the right to remove participants who violate group guidelines or engage in inappropriate behavior.
All products offered on Kr Production are digital and available for instant download.
Upon successful payment, customers will receive an email with a download link to access the purchased products.
Kr Production reserves the right to modify or discontinue the WhatsApp Group delivery option at any time without prior notice.