Cancellation and Refund Policy
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Cancellation Policy a. Once a purchase is made on [Your Website Name], it is considered final and cannot be canceled. b. In exceptional cases, cancellation requests may be considered at the discretion of Kr Production.
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Refund Policy a. Due to the nature of digital products, all sales are generally final, and we do not offer refunds. b. Refund requests will be evaluated on a case-by-case basis, and eligibility for a refund is at the discretion of Kr Production. c. Refund requests must be submitted within 15 days of the purchase date.
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Eligibility for Refund a. Refund requests may be considered if there are technical issues that prevent you from accessing or using the purchased products. b. Refunds will not be issued for reasons such as change of mind, dissatisfaction with the product, or lack of compatibility with your software or system.
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How to Request a Refund a. To request a refund, contact our customer support team at [krproductionsupport@gmail.com
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] with the subject line “Refund Request – [Order Number].” b. Provide a detailed explanation of the issue and any relevant information to support your refund request.
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Refund Process a. Once a refund request is received, it will be reviewed by our team. b. If the refund is approved, the refund amount will be processed using the original payment method. c. Refunds may take 15 business days to appear in your account.
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Denied Refunds a. If your refund request is denied, you will be provided with a detailed explanation. b. If applicable, we may offer alternative solutions or assistance to address the issue.
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Changes to the Refund Policy Kr Production reserves the right to update or modify this Cancellation and Refund Policy at any time without prior notice.
By making a purchase on Kr Production, you acknowledge that you have read, understood, and agreed to the terms of this Cancellation and Refund Policy. If you have any questions or concerns, please contact [+91 7667405890].